![]() Legal or regulatory compliance requirements to maintain a history of all private chat messages.Thus, the private chat must be migrated from source tenant to target tenant (or at least a copy of the private chat thread must be brought from the source tenant). The members in a private chat thread need to continue messaging without losing history.A chat thread contains important business information or decisions to the users in the private chat thread.If Teams private chats are basically independent of each other and of Teams, how can a value be assigned to them? Here are three methods to try to place value: A Teams meeting can exist within a Teams channel, but the chat in the meeting is separate from the Teams channel conversation. They are not directly connected with a Team or project. The private chats are not part of an existing structure. This does create a bit of a dilemma for planning migrations. ![]() If this pattern repeats itself, a conclusion can be made that users prefer to create ad hoc chat threads rather than creating conversations in structured Teams channels. In the same month, the average Teams user created 15 channel conversation messages. In one example, the average Teams user in an organization created 600 chat messages per month. We typically see much higher usage of private chats in comparison to Teams channel conversations. The use of Microsoft Teams private chat messages – both 1×1 and group chats – has grown significantly over the past three years. What are Microsoft Teams private chat messages used for? ![]() In this post, we will cover the relevance of one of the most relied upon features, Microsoft Teams private chat messages, and how and why IT admins should collect private chat usage data prior to Teams migration initiatives. Microsoft Teams is a leading collaboration tool for businesses, combining online meetings, calls, private and Team chats, file and screen sharing, and many more productivity features.
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